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Wellness Lodge

All students have access to 24/7 free and immediate tele-mental health services through SaintsCare powered by TimelyMD.

If you are experiencing a mental health emergency and need someone to talk to immediately, please call one of the following numbers:

  • Erie County Crisis Services: 716-834-3131
  • National Suicide Hotline: 1-800-273-8255

D'Youville's on-site counseling center is located on the 3rd floor of the Koessler Administration Building (KAB). The on-site counseling center is located within the Wellness Lodge, and all services are available to students as needed. 

Students in Wellness Lodge

Schedule an Appointment

To start a visit, just go to SaintsCare and register with your .edu email address.

If you are unable to utilize SaintsCare, need an in-person appointment, or would like an evaluation to discuss the best option for you please complete this form.

What to Expect

Please read our Statement of Understanding as it contains important information about our clinical services and policies.

Available Services

There are three no-cost services available to students:

  • TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime
  • Scheduled Counseling: scheduled options to speak to a licensed counselor
  • Health Coaching: access to a nutritional specialist to help you adopt healthier lifestyle behaviors related to sleep issues, weight management and more

Tele-health Options

Talk Now is a part of SaintsCare and is a free and confidential service that will immediately link you to a counselor for a tele-counseling session.

SaintsCare provides D'Youville students and employees access to free, 24/7/365 mental tele-health care from anywhere in the United States. Whether you're feeling anxious or overwhelmed, you can talk to a licensed provider from your smartphone or any web-enabled device.

Custom Campus Workshops

The personal counseling center can customize each workshop to fit student needs and time allotment. If you are interested in scheduling a workshop please contact the personal counseling center directly at 

Emergency Resources

On-campus Resources

  • For mental health emergencies during regular business hours please contact D’Youville Campus Safety at (716) 829-7777
  • For mental health emergencies after-hours or on weekends please contact D’Youville Campus Safety at (716) 829-7777 if you are on campus or Erie County Crisis Services at (716) 834-3131

Other Emergency Resources

  • Crisis Text Line: Text HOME to 741741 to connect with a crisis counselor 24/7
  • Erie County Crisis Services: 716-834-3131
  • NYS Domestic and Sexual Violence 24 Hour Hotline 1-800-942-6906
  • National Suicide Prevention Lifeline 1-800-273-8255 (TALK)
  • Veterans Crisis Line 1-800-273-8255 (press 1)
  • National Sexual Assault Hotline 1-800-656-4673 (HOPE)
  • For life threatening emergencies, dial 911